The agreement between us.

The service

Civilneer analyzes civil engineering cross-section drawings that you upload, resolves which physical feature each printed annotation refers to, measures that geometry, and returns findings on a marked-up copy of your drawing. The service is provided by Civilneer.

Professional responsibility

This is the most important clause in this document, so it is not buried in a list.

Civilneer is a review aid. It supports, but does not replace, review by a qualified engineer. Automated analysis of a drawing can miss errors and can flag items that are actually correct. You remain professionally responsible for your drawings and for any decision you make about them. Do not rely on a Civilneer result as the sole basis for issuing, approving, or constructing from a drawing.

We make no warranty that the analysis is complete or free of error, and we do not accept liability for engineering decisions taken on the basis of its output.

Your account

You are responsible for keeping your sign-in credentials confidential and for activity that happens under your account. We strongly recommend enabling multi-factor authentication, which is available on every account at no additional cost. Tell us promptly if you believe your account has been accessed by someone else.

You must not share one account across people or organizations beyond what the plan you are on allows, attempt to disrupt or reverse-engineer the service, or upload content you do not have the right to upload.

Private beta

Civilneer is currently in a private beta. Access is granted by invitation, is free of charge, and we do not ask for payment details. There is nothing to cancel and nothing will be charged to you during the beta.

Because it is a beta, the service is still under active development. Features may change or be withdrawn, and you should expect rough edges. We may end the beta, or end an individual account's participation in it, at any time.

Future paid plans

Civilneer will become a paid product. We will publish prices and give beta participants clear notice by email before any charging begins, and no beta account will ever be charged without first agreeing to a paid plan. Continuing to use the service after the beta ends will require choosing one.

Your drawings and your intellectual property

Drawings you upload remain entirely yours. You grant us only the narrow permission needed to process a drawing in order to produce your results — nothing more. We do not use uploaded drawings to train models, and we delete them after processing as described in our Privacy Policy.

The Civilneer software, interface, and brand remain ours.

Availability

We work to keep the service running but do not guarantee uninterrupted availability. Maintenance, outages of underlying infrastructure providers, and faults can all interrupt access. If a prolonged outage materially affects your use, contact us and we will make it right.

Ending the agreement

You can close your account at any time. We may suspend or close an account that breaches these terms, that is used unlawfully, or where payment fails and is not resolved. When an account closes, its associated analysis data is deleted.

Governing law

These terms are governed by the laws of the State of New York, United States, and the courts of the State of New York, United States have exclusive jurisdiction over any dispute arising from them.

Changes to these terms

We may update these terms. If a change materially affects your rights we will notify existing customers by email before it takes effect. Continuing to use the service after that point means you accept the updated terms.

Contact

Questions about these terms: [email protected].